Access should be quoted before production
Heavy stone furniture can fail commercially if delivery access is assumed instead of checked.
The quote process should request lift dimensions, stair details, parking/loading conditions, building rules, floor level, and room path constraints.
Apartments need more detail
Sydney and Melbourne apartments often involve loading docks, concierge approvals, lift bookings, insurance requirements, and delivery window restrictions.
Designers should collect these details early rather than after the table is ready to ship.
Damage reporting needs a written process
Stone should be inspected at delivery according to the terms. Packaging damage, concealed damage, and installation issues need a defined reporting window.
A clear process protects both the customer and the Australian operator.